Terms and Conditions
Terms and Conditions
Effective Date: 02/072026
Welcome to our website. By accessing or using this site, placing an order, or engaging with our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website.
1. Use of This Website
This website is provided to share information about our handmade products and services and to allow customers to make purchases. By using this site, you agree to use it only for lawful purposes and in a way that does not violate the rights of others or restrict their use of the website.
2. Products, Services, and Transactions
We reserve the right to modify, suspend, or discontinue any product or service at any time without notice. All prices, product descriptions, and availability are subject to change.
We may refuse or cancel orders at our discretion, including but not limited to situations involving pricing errors, product availability issues, or suspected fraudulent activity. Refunds, exchanges, or cancellations will be handled according to our stated policies.
3. Accuracy of Information
We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is error-free, complete, or current. We are not liable for inaccuracies, typographical errors, or interruptions caused by technical issues or website downtime.
4. Intellectual Property and Copyright
All content on this website, including but not limited to text, images, designs, logos, product photos, and descriptions, is the property of the website owner unless otherwise stated.
You may not copy, reproduce, adapt, distribute, or use any content for commercial purposes without prior written permission. Personal, non-commercial use is permitted with proper attribution where applicable.
5. User Conduct
By using this website, you agree not to:
- Engage in unlawful, fraudulent, or harmful behavior
- Post or transmit hate speech, harassment, bullying, or abusive content
- Use the site for spam, unauthorized promotions, or misleading communications
- Attempt to interfere with the security or functionality of the website
We reserve the right to remove content, restrict access, or take other appropriate action if these rules are violated.
6. User Accounts
If user accounts are offered, you are responsible for maintaining the confidentiality of your account information. We reserve the right to disable or terminate accounts at our discretion, especially in cases of misuse or violation of these Terms.
7. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website, our products, or our services.
8. Changes to These Terms
We reserve the right to update or change these Terms and Conditions at any time. Changes will become effective immediately upon posting to the website. Continued use of the site constitutes acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the applicable jurisdiction.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us through the information provided on this website.
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Return and Refund Policy
Return & Refund Policy
At Soul Heavenly Creations, each item is handmade with care, prayer, and purpose. Inspired by “Whatever you do, do it heartily, as unto the Lord” (Colossians 3:23), we are committed to honest craftsmanship and fair, compassionate service.
Returns
Returns are accepted within 14 days of delivery.
- Items must be unused, unwashed, and in original condition
- Custom or made-to-order items are non-returnable, except in cases of damage or error
- Natural variations in handmade items are part of their unique beauty and are not considered defects
Eligible Reasons for Return
- Item arrived damaged
- Incorrect item received
- Construction defect
Return Process
To request a return:
- Contact us within 14 days of delivery
- Include your order number and a brief explanation (photos if applicable)
- Approved returns will receive return instructions
Return shipping is the customer’s responsibility unless the issue resulted from our error.
Refunds
- Approved refunds are processed within 5–7 business days
- Refunds are issued to the original payment method
- Shipping fees are non-refundable, unless the return is due to our mistake
Our Heart for Community
Your purchase helps support a mission rooted in faith, kindness, and community service. We are grateful for every customer who partners with us in creating and giving with purpose.
Contact Us
For questions or assistance, please contact:
Email: minister.silval@sewheavenlycreations.com
Business Name: Sew Heavenly Creations
Copyright © 2026 Sew Heavenly Creations - All Rights Reserved.
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